Frequently Asked Questions

Q. How do I use this service?

1. Locate our invoices at the drop off / pick-up location at your office.
2. Fill out the company name, your name, full home address, and phone numbers. (We only need your full address for first time users.)
3. You may itemize your orders or our staff will do it for you. Please indicate any special attention that your garment(s) may require.
4. Place your order in the clear plastic bags that are provided for you along with your completed invoice (retain last copy if you wish).

Q. How do I make a payment?

It's very simple. The first time you use our service, we ask that you fill out the billing information in full at the top of the invoice. This information is put into our customer database and a bill is sent to your home once a month. Our payment options include personal check, Visa, or MasterCard.

Q. How do your prices compare to your competition?

Using our business drop off pick up service you are already below our retail store prices, which are generally lower than most of our major competition!

Q. What is the drop-off / pick-up schedule?

Our drop-off / pick-up schedule is Monday, Wednesday and Friday. If you drop off something on Monday, it will be available for pick-up on Wednesday and so on. If we would need to hold an item back from your order, we will identify the garment being held for re-clean and that garment would then be returned on the following delivery day. We ask that you allow us one (1) to two (2) weeks for repairs and alterations. This time frame depends on the difficulty of the repair. Suede and leather garments require two (2) weeks.

Q. Does Wolf's Cleaners accept competitor coupons?

Yes! During your first month of service we offer a 30% discount on all dry cleaning and laundry as an incentive to utilize our service. After the first month, we honor all competitor coupons. We ask that you attach the coupon to your invoice. Click here to signup for more valuable coupons.

Q. What different services does Wolf's Cleaners offer?

Wolf's Cleaners is a full service dry cleaner offering a wide array of services. Click here to see a detailed listing of the different services we offer.

Q. Where can I direct my questions and comments?

You can direct any question or comment to our main office, our staff will be happy to assist you.

Contact us for more information 414-223-4078